🎙️
Voice analysis
Questions about tone detection, low-mid range, pitch stability, brightness suggestions, or tuning recipes.
Help center
Support
Send a message about voice analysis, premium presets, vocal split, audio editing, export, subscription, privacy, or a bug report.
Contact
We are here to help.
Use the support form or email us directly. Please include enough detail so we can understand the issue quickly.
Direct support email:
hungnguyentech.voxlab@gmail.comDescribe the issueTell us which screen or feature was used: Analyze voice, Split vocal, Studio, Video, Export, Settings, or Subscription.
Add detailsInclude device model, iOS version, app version, file type, and steps to reproduce if possible.
Keep data safeDo not send passwords, payment card details, or private account credentials.
Common support topics
What we can help with.
Use the topic list below as a guide when writing to support.
🎚️
Vocal split
Issues with vocal-only, backing-only, tuned vocal, preview mix, remix balance, limiter, or advanced split controls.
✨
Premium presets
Help with Instant Clean, Studio Pop, Natural, Karaoke Shine, R&B Smooth, Rap Lead, Clean Podcast, or other styles.
✂️
Audio editing
Support for waveform crop, delete section, start/end controls, playhead, and split-at-playhead tools.
🚀
Export
Questions about rendered audio, preview mix, video output, quality, clipping, or export completion.
🔐
Privacy & account
Privacy questions, data requests, subscription questions, purchase questions, or general app feedback.